Terms of service

The Quilting Shed may be referred to as "We" or "Us". As used herein, "Customer" and "You" shall mean the person or organisation who takes possession of the products and any other person or organisation to whom charges are to be billed, all of whom will be jointly and severally liable hereunder.

1. ACCEPTANCE OF TERMS

The placement of an order implies full acceptance of the Terms & Conditions as stated hereon and implied.

2. PRICE, CURRENCY & GST

All prices on this website are stated in New Zealand Dollars (NZD)). Orders will be processed in New Zealand Dollars (NZD) only, we do not accept payments in other currencies. The Quilting Shed reserves the right to change prices of goods advertised on this website, without notice. Orders will not be despatched until payment is received in full.

3. PAYMENT & SECURITY

We accept Visa and MasterCard payments by PayPal, and PayPal automatically encrypts your confidential information in transit from your computer to ours using Secure Socket Layer (SSL) technology with an encryption key length of 128-bits. PayPal payments can be made with or without a PayPal account using your Visa or MasterCard.

We also accept direct credit payments from New Zealand bank accounts.
You can choose "Internet Banking" as an option in the cart. Our bank details will be emailed to you after you confirm your order and supply your address and postage in the cart.

4. DOMESTIC SHIPPING

Your shipping method can be chosen at checkout. We aim to dispatch all orders within 1 business day and will contact you if for some reason we are unable to do this.

  • $6 FLAT FEE 
  • $9 COURIER
  • FREE Delivery using NZPost Prepaid Bags
    On NZ orders over NZ $150 inc GST
    Or when you collect your order at a class, meeting or event we attend.
    To receive our free shipping offer, you must write in the Carts "Notes and Special Comments" section, specifying where you will collect your items from.(e.g. NOP&Qs monthly meetings, upcoming classes, or events that The Quilting Shed will be attending as a merchant). Thank you.

5. INTERNATIONAL SHIPPING

If you live outside of New Zealand and wish to have a product shipped to you, please email us with your destination and we will provide you with a shipping cost, if possible.

6. RETURNS/REFUND POLICY

We hope you love the products you buy from us at The Quilting Shed. If your product is faulty we will replace it or refund the purchase price using the method you used for your initial purchase. Please return faulty items to us within 10 days. Once we have received the returned products we will notify you by email of your exchange or refund entitlement.

We have done our best to photograph fabrics but can not guarantee they are a totally true representation. If the fabric needs to match something please ask for a sample prior to purchase as we can not refund fabric that has been cut from the bolt.

We reserve the right not to accept return of items because 'you have changed your mind'.

Address the parcel to:

The Quilting Shed Returns
CATHY HURST
140 King Road, 4K RD, Oamaru 9494 

7. PRIVACY POLICY

At The Quilting Shed we value our customers and respect their privacy. Any information we collect about you is held with the utmost care and security. We want to make your shopping experience as safe and satisfying as possible. While we may securely store your customer details, we do not sell, trade or share this information with anyone. When you place an order we use secure payment facilities to process all online credit card transactions. No credit card details are kept by The Quilting Shed.

You are here: Home Cart Customer Services